Forum Discussion
crinrict
2 years agoHero+
@siiw123 What platform are you playing on ? Does this happen on every lot/household ?
- 2 years ago
playing on PC trough EA app, currently ive been in my appartment on the city living expansion. if i try to go to the other places House etc it just locks up and then i have to restart the game.
- crinrict2 years agoHero+
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. Be aware that your claimed event rewards will also be gone for the time being but you will get them back with your other things.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
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