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proudtube808's avatar
proudtube808
2 years ago
Solved

Game hanging or crashing when playing a specific build

The Sims 4 loads the menu screen and when I press resume game, start new game, or load any save file (even recovered) after less than 5 seconds of loading the game turns off with no warning. There ar...
gameplay issue
  • Bluebellflora's avatar
    Bluebellflora
    2 years ago
    @proudtube808

    If it's happening on a Windows machine and macOS then the problem is the saves.

    Rename the Sims 4 folder then launch the game so a new Sims 4 folder is created, it will be like new with none of your user data loaded into the game. Can you now start a new save?
Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@proudtube808

Could you upload the Lot to the gallery so I can download and test in my game?
proudtube808's avatar
proudtube808
2 years ago

Thank you! It is uploaded and it's called "Unfinished Dark Academia" gallery ID: Proudtube808. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago

    @proudtube808 

    Thanks 🙂

    I went into build mode on the 64x64 Lot in Brindleton Bay and successfully placed the Lot but when I tried to go back to the map screen the game hung on the blue loading screen and I had to Force Quit it.

    I then tried to place the Lot from the map screen in Brindleton Bay and again the game hung whilst it was trying to place it.

    I then tried to place it unfurnished in build mode on the same lot and the game immediately crashed to desktop.

    I then placed it furnished again in build mode and it placed ok. I removed all the plants you added to the walls to look like ivy, the diagonal windows on the ground floor, and the upscaled chimney. It then loaded back to the map screen successfully. The issue is one or more of those items.

    Moving this to game issues it's not a Mac issue.

    • proudtube808's avatar
      proudtube808
      2 years ago

      Thank you, I will try to see which item it may be and maybe I can resume it 🙂 I appreciate all the effort you went to!! That is very helpful!

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