game not loading/manage worlds and gallery not working
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.110.265
What expansions, game packs, and stuff packs do you have installed? Horse Ranch, For Rent, Werewolves, My Wedding stories, grunge revival kit, vintage glamour stuff, vampires, urban homage kit, toddler stuff, storybook nursery kit, spooky stuff, spa day, snowy escape, 4 seasons, romantic garden stuff, realm of magic, perfect patio stuff, parenthood, outdoor retreat, movie hangout stuff, moschino stuff pack, modern luxe kit, simtimates collection kit, luxury party stuff, little campers kit, laundry day stuff, kids room stuff, jungle adventure, island living, home chef hustle stuff, holiday celebration pack, high school years, growing together, goth galore kit, get together, get to work, get famous, fitness stuff, first fits kit, everyday clutter kit, lovestruck, dream home decorator, discover university, dine out, cool kitchen stuff, city living, cats and dogs, bust the dust kit, book nook, blooming rooms, bathroom clutter, basement treasures, backyard stuff, life and death, up all night, life of the party, macabre mementos, lovestruck heartbreak happens
Steps: How can we find the bug ourselves? I have tried uninstalling and reinstalling the game. I have started a new game, I have cleared the cache in the EA app, I repair the game under the manage tab. I restart my computer, my software is up to date.
What happens when the bug occurs? Anytime I try to place lots in the worlds via manage worlds, the gallery becomes frozen and the game goes unresponsive. Now my game will not load at all.
What do you expect to see? I go to manage worlds, start placing lots in Newcrest, the gallery freezes, and the game becomes unresponsive.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After the patch for life and death was released.
I go to manage worlds, start placing lots in Newcrest, the gallery freezes, and the game becomes unresponsive. Anytime I try to place lots in the worlds via manage worlds, the gallery becomes frozen and the game goes unresponsive. Now my game will not load at all. I have tried uninstalling and reinstalling the game. I have started a new game, I have cleared the cache in the EA app, I repair the game under the manage tab. I restart my computer, my software is up to date.
