Community ManagerHey all,
If you are unable to see the Happy At Home login event in The Sims 4 after you've removed mods and custom content from your game, please run an error report and post the provided Report ID in this thread along with your OS and version (Mac Catalina/Sonoma / Windows 10/11, etc.) so we can take a look.
Please note that you must be on the latest available version of The Sims 4 and EA app/Origin to see these events.
Thanks!
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.107.112.1030
What expansions, game packs, and stuff packs do you have installed? EP - Growing Together - High School Years - Cottage Living - Snowy Escape - Eco Lifestyle - Discover University - Island Living - Get Famous - Seasons - Cats & Dogs - City Living - Get Together - Get to Work GP - Dream Home Decorator - Jungle Adventure - Parenthood - Vampires - Dine Out - Spa Day SP - Home Chef Hustle - Paranormal - Nifty Knitting - Tiny Living - Moschino - My First Pet - Laundry Day - Toddler - Bowling Night - Backyard - Romantic Garden - Luxury Party Kits - Modern Luxe - Book Nook - Pastel Pop - Desert Luxe - Little Campers - Decor to the Max - Blooming Rooms - Fashion Street
Steps: How can we find the bug ourselves? Opening the game I guess.
What happens when the bug occurs? I don't have a pop-up for the daily login rewards, which makes me unable to claim them.
What do you expect to see? That I do get a pop-up and that I am able to claim the rewards, like other people. Since it's time based, I will be missing rewards like this.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Hi, @Sarah8771 The events are 'starting' on May 30, but being rolled out for a few weeks, they mention more information in a recent tweet.. note: you won't miss out. 👍
Sasha
@Sarah8771 you're welcome, it may also be to ensure of a smooth rollout, for all.
In the meantime here's another link for info on the events at least you'll be prepped when it does 👍
