I have found a custom content creator, who has all their content behind a paywall.SimGuruDrake has posted to the sims forums back in 2017 this:"Good morning folks! So I've been alerted to this thread by the mods and wanted to provide some insight here on two points of discussion: CC/Mods locked behind a paywall and Patreon.CC/Mods Locked Behind Paywalls - Creators cannot lock content they make using our game behind a paywall. While we do not police this content (there is no way we would create a team simply to monitor this) we do take reports sent to us seriously and action accordingly.Patreon- We understand that folks who make CC / Mods for others to enjoy are doing it in their free time and may desire to offset costs to create the content by using this service. As long as the content is still made availableFOR FREEwe do not mind these types of pages. Folks who have a Patreon page are welcome to provide folks with "early access" incentives for their content but it should be made available to the general public within 2-3 weeks of it being given to folks early.I hope that this provides you with some clarity and please reach out should you have any questions."I have underlined the point I'm finding the issue with. The creator I have come across has everything behind a paywall and another who has content behind a paywall for good 3 months now. Earliest available for is from early December 2020.How does one go around to report these as the Sims 4 Help page does not open a case for me.It refuses to go forward. I have cleared my cache, history and cookies of my Chrome browser. Even tried Edge which I never use, has no plugins no history no cookies no cache to clear with no avail.Does the Sims team care for the paywall issues anymore? How can I report the misconduct?I am not posting the name nor sharing the link to the creator as that lies down naming & shaming rule.Twitter is open war zone for the Sims community atm and I am already afraid to post here about the issue.

@Ashunerax I've reported that you are having issues with the form and your post about it. You are not the first to say there was an issue with it. Please be patient as it's looked into.

Hey there @Ashunerax, Just checking in, are you still unable to create a case via help.ea.com? If so, just to confirm that I got that right: you tried to submit a case on both Chrome and Microsoft Edge but were unable to on both browsers. When you say "it refuses to go forward," what exactly happens? Are you getting an error message, an infinite loading screen, does the page freeze ...? And you said you tried general troubleshooting steps already: clearing the browser cache, history, and cookies. Have you also tried submitting a case in incognito mode by any chance? - Leeloo

Hi Everyone, This post has gotten pretty old at this point, I will be locking it to prevent necroposting. In the future you can report incidents like these to us for review by following these steps: Click Contact Us from any page on EA Help. (We recommend logging in to your EA Account) Select The Sims 4. If needed, use the search bar to find the game. Select your Platform. For Topic, select Report concerns or harassment For Issue, choose Report website. If you are running into further issues with sims 4 use the following links depending on your platform: PC | MAC | Console | Bug Reports | Mod Issues Forum Rules & Guidelines Thanks!

@EA_Leeloo As I mentioned above, after filling all the information the webpage is stuck on "We're creating your case. Sit tight and stay on this page." stage and does not do anything after.I am trying to use the report a website (or so a patreon page to precise) through this FAQ/Help page; https://help.ea.com/en/help/faq/how-to-report-cheat-hack-scam-websites-to-ea/There is no case created on my page, only years old stuff.I'm done with this at this point, it has been a week I've been fighting with this. And then you wonder why people do not want to even try to report anything on the Sims community outside the easy gallery reporting and even those are being abused.

I had this same issue some time ago when using the same website and form (to report a player, not website, but otherwise the same). I did what OP did, and also restarted my internet connection and computer. I managed to submit a report a couple of days later, but I don't know if anything I did was a factor in this.

Forum Discussion

Ashunerax

5 years ago

How to report someone

I have found a custom content creator, who has all their content behind a paywall.

SimGuruDrake has posted to the sims forums back in 2017 this:

"Good morning folks! So I've been alerted to this thread by the mods and wanted to provide some insight here on two points of discussion: CC/Mods locked behind a paywall and Patreon.

CC/Mods Locked Behind Paywalls - Creators cannot lock content they make using our game behind a paywall. While we do not police this content (there is no way we would create a team simply to monitor this) we do take reports sent to us seriously and action accordingly.
Patreon- We understand that folks who make CC / Mods for others to enjoy are doing it in their free time and may desire to offset costs to create the content by using this service. As long as the content is still made availableFOR FREEwe do not mind these types of pages. Folks who have a Patreon page are welcome to provide folks with "early access" incentives for their content but it should be made available to the general public within 2-3 weeks of it being given to folks early.

I hope that this provides you with some clarity and please reach out should you have any questions."

I have underlined the point I'm finding the issue with. The creator I have come across has everything behind a paywall and another who has content behind a paywall for good 3 months now. Earliest available for is from early December 2020.

How does one go around to report these as the Sims 4 Help page does not open a case for me.
It refuses to go forward. I have cleared my cache, history and cookies of my Chrome browser. Even tried Edge which I never use, has no plugins no history no cookies no cache to clear with no avail.

Does the Sims team care for the paywall issues anymore? How can I report the misconduct?

I am not posting the name nor sharing the link to the creator as that lies down naming & shaming rule.
Twitter is open war zone for the Sims community atm and I am already afraid to post here about the issue.

gameplay issue

18 Replies

Felicat82
4 years ago
Still broken, guys, and when I tried to report several of them via a thread, it was deleted. Not helping.
MissNOFX
4 years ago
so does this mean that sites like THE SIMS RESOURCE is not doing things right? because I've been paying for membership to have access to All CC on that site for months...I didn't know they couldn't charge for mods and custom content....am i understanding this correctly?
daikoyu
Seasoned Ace
4 years ago
No, as I know if you have a membership with the sims resource you get a ad-free experience, don’t need to wait for your download and have access 14 days early as a member which does not have a subscription.
The problem is normally only CC/Mod-Creator which have her content under other sites. Normally they don’t release her content for free after 2-3 Weeks.
xochiquetzl_xkvn
Seasoned Ace
4 years ago
@MissNOFX
There are mod/cc creators who have their stuff behind a paywall forever. “Pay $5 a month for ____.”

So, you know. Some people give their stuff away, with or without a Patreon or tip jar. Some say “get early access if you support me.” And some just never ever release the thing for free.
It’s the last group that is against the rules, if I understand correctly.
Honestly, I’m not tempted by early access. I don’t want to beta test a mod. I have tossed donations to modders whose work I like, though.
BlackSassyWolf
4 years ago
No. The Sims Resource offer early access to players via a subscription service, on the condition that those Mods/CC are then released to everyone else on the site within a set time frame. Which they always are.
BlueJayy93
3 years ago
I like the fact that we cannot report still. I've switched browsers to try to get it to work and nothing loads after sending the report and "waiting on page". Some creators are milking the Sims 4b game with their CC behind permanent paywalls, yet we cannot report them. I support creators' early release periods and the work they do, but not permanent profits for content that wouldn't even exist if not for the game.
Ellie_Kabellie
3 years ago
Hi! I'm also having trouble reporting a creator who has paywall blocked all of their cc on Patreon. The contact EA form doesn't have the selections specific to this situation. EA's report players page is also not useable for this problem.
Thanks!
EA_Illium
EA Staff (Retired)
3 years ago
Hi Everyone,

This post has gotten pretty old at this point, I will be locking it to prevent necroposting.

In the future you can report incidents like these to us for review by following these steps:

Click Contact Us from any page on EA Help. (We recommend logging in to your EA Account)

Select The Sims 4. If needed, use the search bar to find the game.

Select your Platform.

For Topic, select Report concerns or harassment

For Issue, choose Report website.

If you are running into further issues with sims 4 use the following links depending on your platform: PC | MAC | Console | Bug Reports | Mod Issues

Forum Rules & Guidelines

Thanks!