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JaideMoon's avatar
JaideMoon
Seasoned Rookie
2 years ago
Solved

I have no idea why I was banned.

I have tried this before and I get the same issue every time. I try to sign into The Sims 4 forums and it tells me I've been banned. (yes this is through EA)  I for the life of me do not under...
gameplay issue
  • EA_Cade's avatar
    EA_Cade
    2 years ago
    Hi @JaideMoon,

    I was actually able to track down your account on those forums, but I can't see any reason as to why you were banned so I'm going to chalk it up to a mistake on our end.

    You should be able to login now, please let me know if you run into any other issues.

    And @EA_Solaire, thanks for flagging this one to me 🙂
EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
2 years ago
Hi @JaideMoon,

I was actually able to track down your account on those forums, but I can't see any reason as to why you were banned so I'm going to chalk it up to a mistake on our end.

You should be able to login now, please let me know if you run into any other issues.

And @EA_Solaire, thanks for flagging this one to me 🙂
  • JaideMoon's avatar
    JaideMoon
    Seasoned Rookie
    2 years ago

    Thanks so much @EA_Cade I appreciate that you checked in on it and let me know it was an oversight. I was downright confused on what I did wrong to be banned in the first place. 
    I am happy to see that I will be able to go back in there again I have been with Sims since Sim City! LOL 🙂 and the 1st one I got when it was 1st released 🙂 *On my birthday!* 😉 
    I like checking out the forums and finding answers when I help my fellow simmers from my groups I'm in. So thanks again for your help I greatly appreciate this. 🙂 

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