I'd like a refund for a puchase made by mistake

@z9jqv00jpjvf  Please see my reply here:

https://answers.ea.com/t5/Game-Questions/Redeemed-expansion-pack-on-the-wrong-EA-account-HELP/m-p/14359644#M90725

The details are slightly different, but the underlying principle—you don't play Sims 4 on this account at all—is the same.  If you haven't launched the game with this pack yet, you may still be able to get help even though it's been more than 24 hours.