Forum Discussion

joy6767joy's avatar
joy6767joy
Rising Newcomer
8 months ago
Solved

Infant appears to have all white eyes...

Hi, fully updated game and I've already tried disabling mods but the problem continued, the eyes appear white and I can only choose betwenn occult eye swatches even though infant is human.

 

  • Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

2 Replies

  • Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

  • joy6767joy's avatar
    joy6767joy
    Rising Newcomer
    8 months ago

    Hi! Thank you, repairing the game did seem to fix whatever was wrong.