Infinite load screen after May 28, 2024 update
Yes, you said that. It doesn’t work for me. I really hope EA fixes it because it is an issue for few months now
CM Edit: Merged threads.
Forum Discussion
@CircuitD Are you using the Off the Grid lot challenge? If so, that's a known issue and the reason these lots won't load in live mode.
You can remove the challenge in Build mode.
If that's not relevant, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
No I am not and most times I cannot load a lot to remove anything because as I’ve mentioned the load screen doesn’t load the lot in the first place. Also I mentioned I loaded a brand new save meaning I wasn’t able to apply any challenges. And I am also aware of the off the grid issue.
I am trying to fix it on my own. I honestly hope EA will address the mounting errors especially the game breaking ones.
@CircuitD Some lots start with the OtG challenge already applied. So a new save wouldn't necessarily be exempt. And I understood you'd tried to load the lots, but I wasn't sure if you'd specifically tried in Build mode, without going into live mode first.
If you'd like further help, I'd need to see a dxdiag. But if you'd prefer to try to troubleshoot yourself, that's certainly an option.
Let’s be clear non of the lots I am using have the challenge applied. I know because these lots used to work in the past. Actually the one lot that I have that has this challenge applied loaded without an issue. I am 100% that is not the issue unless someone placed an off the grid lot challenge on a villa or city living. Not only it wouldn’t make any sense but also I placed every single lot on a clean save so I know what lots have what on them. I created the save file from literally scratch. I meticulously populated every single lot by loading every single lot before placing and every single one was working fine and I update lot challanges which I almost never use. I spend over a month creating my perfect game for ea to damage it in one untested patch. The only time I use off the grid is in eco or sulani. So I am one hundred percent positive that is not the issue. I also use the same gallery creators and like I said load lots in build mode on the lot.
I can confirm the "Off-the-Grid" challenge is a cause of the infinite loading bug. I took it off the lot and now can load in.
I created the save file from empty lots (meaning clean save) loading every single lot in build/buy mode and I do not have an off the grid challenge applied to any of the lots that are not loading. Maybe that is the issue with some people but not with my infinite load screen. Also I played those lots in the past so yes I am sure that is not it. Unless the game applied the challenge all on its own when patching, which I wouldn’t be surprised with how sloppy the patches are
