Your graphics chip is very low and the drivers ancient. I don't know if there are any newer drivers. The game usually defaults to DX9 with graphics chips although your computer is probably able to run DX11, I don't think that's the issue though as it used to work (and as per your edit now works again).
It's probably best if you post in the PC tech forum instead of bugs if you have fuhrer issues with them going white.
The Sims 4 Technical Issues - PC | EA Forums
You can just refer to this thread when making a new one
yeah, my notebook was not really bought with gaming in mind back then ^^"
and it's been a good solid 6 years since I bought it so I am not surprised that the system is not really up to par with what might be needed for smooth game play compared to other PCs xD
I will check the drivers for the graphic card, maybe there were updates that I missed.
Since you say it's best for now to leave it be and see how it goes I will do so and should I encounter this issue again I will then post in the tech forum as linked.
Thank you for your help ^___^
