Live Mode is Completely Grey

Whenever I enter live mode, everything turns grey except for things inside a building/room. Also, if I open the settings menu, it looks weird, like no graphics options are selected; however, clicking anything in the settings is futile because pressing the 'x' button does not let you go back to the game. This means I can't apply any changes to my settings. The game is completely unplayable. I reported this bug to EA Help, and they are escalating the issue. I wanted to see if anyone else has encountered this or has a fix.

Note: I've removed CC and mods, cleared the cache, repaired the game, uninstalled and reinstalled it, and restarted my computer.