Loading screen after selecting one specific household

Hello simmers,

I am having issues loading one specific household ever since moving from origin to EA, I have tried other households and they are all fine but when I click on this one specific household it remains on the loading screen however I can hear the sound that it makes as if it has loading but still see the loading screen, 

I don’t currently have any mods on as I’ve done the solution of removing them to see if that is the problem but that didn’t help. I have also tried restoring a backup copy of one of the saves but still the same issue 

if someone has any suggestions that would be great