Solved
Loss of inventory items when traveling
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.103.315.1020 Wh...
Forum Discussion
@anamesa42 Could you provide any LastExceptions you get as per instructions here: https://answers.ea.com/t5/Game-Issues/Loss-of-inventory-items-when-traveling/m-p/13368130#M10038
Sure, this is the one I just triggered today.
Spoiler
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>ac49b970bc3e0a7d6654d636</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-05-27 14:53:39</createtime><buildsignature>Local.Unknown.Unknown.1.106.148.1030-1.200.000.623.Release</buildsignature><categoryid>jewelry_tracker.py:335</categoryid><desyncid>ac49b970bc3e0a7d6654d636</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception resuming Element (AttributeError: 'NoneType' object has no attribute 'objects') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 224, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 385, in _resume File "T:\InGame\Gameplay\Scripts\Server\sims\sim.py", line 3107, in _startup_sim_gen File "T:\InGame\Gameplay\Scripts\Server\jewelry_crafting\jewelry_tracker.py", line 295, in on_sim_startup File "T:\InGame\Gameplay\Scripts\Server\jewelry_crafting\jewelry_tracker.py", line 335, in _check_missing_objects File "T:\InGame\Gameplay\Scripts\Server\objects\components\sim_inventory_component.py", line 202, in is_object_shelvedAttributeError: 'NoneType' object has no attribute 'objects'rtim=0 Client Session Time: 28.57 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,207,0,5720 Modded: False SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 1650 nvldumdx.dll 30.0.15.1278, GUID: D7B71E3E-5CD1-11CF-0D77-90300EC2D335 </desyncdata></report>
</root>
<report><version>2</version><sessionid>ac49b970bc3e0a7d6654d636</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-05-27 14:53:39</createtime><buildsignature>Local.Unknown.Unknown.1.106.148.1030-1.200.000.623.Release</buildsignature><categoryid>jewelry_tracker.py:335</categoryid><desyncid>ac49b970bc3e0a7d6654d636</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception resuming Element (AttributeError: 'NoneType' object has no attribute 'objects') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 224, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 385, in _resume File "T:\InGame\Gameplay\Scripts\Server\sims\sim.py", line 3107, in _startup_sim_gen File "T:\InGame\Gameplay\Scripts\Server\jewelry_crafting\jewelry_tracker.py", line 295, in on_sim_startup File "T:\InGame\Gameplay\Scripts\Server\jewelry_crafting\jewelry_tracker.py", line 335, in _check_missing_objects File "T:\InGame\Gameplay\Scripts\Server\objects\components\sim_inventory_component.py", line 202, in is_object_shelvedAttributeError: 'NoneType' object has no attribute 'objects'rtim=0 Client Session Time: 28.57 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,207,0,5720 Modded: False SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 1650 nvldumdx.dll 30.0.15.1278, GUID: D7B71E3E-5CD1-11CF-0D77-90300EC2D335 </desyncdata></report>
</root>
- @anamesa42 That looks like this issue: https://answers.ea.com/t5/Bug-Reports/CCSP-Last-Exception-with-Ring-on-the-Mystical-Moollight-Crystal/td-p/13528121
Do you have any jewelry in your inventory ? If so, it might be worth removing it and see if that fixes the issue.I did have jewelry in my inventory but removing it didn't fix it.
I did however realize that it doesn't appear to be affecting all items? It seems to be affecting just collectables (observed: crystals, posters, metals, SimsTrophies, and snowglobes). I just triggered it again but it isn't creating a LastException.
- @anamesa42 Could you try evicting your family from their home, then place them again. Cheat money if needed.
