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Mirdala's avatar
Mirdala
10 months ago

Mac - Internet is connected, but Gallery and Grim Rewards telling me to connect

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Sept 18th Update, I ...
gameplay issue
the gallery
time limited events
Drbatcat1216's avatar
Drbatcat1216
Seasoned Newcomer
10 months ago

I just realized it said I was on pc, I am on Mac. And I just repaired my file and it didn't seem to work 

EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
10 months ago
Hey @drbatcat1216 , have you tried a different internet connection if possible (for example using your mobile data instead of your WiFi)? Do you have any antivirus on your Mac? Have you done any macOS updates recently, or installed any third party software?

Thanks!

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