6 years ago
missing sim
Can someone please please help me. i was just playing my very advanced sim I've been playing for a while now, and it was the end of her term in collage and the start of a new one. I decided to move h...
@vendyboy, are you playing on a console (Xbox or PS4) or on a PC/Mac?
If you play on a PC/Mac, do you use Mods or Custom Content (CC)? 🤔 If so, please do all of the following:
1) Move the Mods Folder to your desktop
2) Delete localthumbcache.package file in the game folder.
3) Fix you game in Origin by logging in and go to Library, then right-click on The Sims 4 and choose the "Repair Game" option from the list. Wait until Origin finishes repairing all your packs and not just the base game.
4) Now, when you turn on your game again, it will create a new mods folder that will be empty. Check to see if your game is now working without mods/CC.
5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly. If you have a lot of items, you can try the 50/50 Method.
The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place. You should try these steps anytime you have problems in your game to rule out CC/Mods problems. It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version.
Now, if this doesn't work, or if you don't use Mods/CC then there might be another problem with your game. But we have to rule out CC/Mods conflicts first. 😉
Please update us on if you play on a console or on PC or Mac, and if you use Mods/CC do the steps listed above help you or not. 😇
sadly, this did not bring my sim back ☹️. I'm now just accepting that all my work with this sim is gone. if you or anyone else have any other ways to help me that would be great but I just don't think it's going to happen.
@vendyboy Did you try loading an older save where your sim was still there? Ok, here is how you do it:
When you get to the Main Menu, select "Load Game".
Then, at the bottom of the load screen you will see a button next to "Load" called "Recover Save". Click on "Recover Save".
This will let you choose from older save files inside your save file. Try and click on the first one from the top.
This will create a [Recovered] save file. Now click on that [Recovered] file.
Can you see your sim? If your sim is not in that file, you can try another one (there should be at least 5 for you to choose). I'm sure one of them has your sim!
You may lose some progress, but I think it's better than to lose your sim completely, right?
For the future, it is good to save the game always and often. Also make a "Save As" sometimes. This way, you will not lose a sim again.
I hope you can find your sim and be happy again!
I wish you the best of luck!
@vendyboy, thank you for testing your Mods/CC. 😇 This is always a good thing to do when things go wrong.
Also, did @DMDragonCT , advice help your situation? 🤔 Hopefully you can get your Sim back this way, even if you loose a little of the progress on them. 🤞
One other suggestion is that your Sim might be in the Manage Household section! Have you checked there?🤔