my digital purchased
I purchased this games and I don't receive any information of where I can download them.
(edit: took out picture with order details)
Forum Discussion
My question is where I can get access to the game I purchased?
@Plazarobert1030
Edit: if you check below Phantom's description is more pedagogic than mine. 😉If you bought them on Origin they're automatically added to your account. Open your Origin client, choose The Sims 4, and check under extra content. From there you can download all the packs and then play the game! 🙂
- Nothing added: ☹️ Just I have the confirmation of my purchase but nothing is show in my library ☹️
Nothing added: Frown Just I have the confirmation of my purchase but nothing is show in my library FrownGive these a try:
The game no longer shows up in Origin
Try the following things:
- Restart Origin.
- Log out and back in and use the email address instead of the username. Make sure to use the one you used to register the game in the first place.
- Reinstall Origin.
- Restart your router/modem.
- Make sure the game isn't hidden by accident. To check, put the filter on Hidden Games. If it's there, right-click on the game to unhide ((click on the spoiler below to view an exemplary screenshot))
- Get in touch with an EA Game Advisor.
Do you have Origin program installed? Make sure you do. After that they're very well hidden underneath The Sims 4 picture.
- Go to your 'Game Library' in Origin
- Right click on 'The Sims 4' and choose 'Game Details'
An overlay moves in
- Click on the 'Extra Content' tab
Scroll a bit down and there all your owned and not yet owned packs should show up.- nothing in my game library But I have the information of my payment don't know what to do. ☹️
Nothing added: ☹️ Just I have the confirmation of my purchase but nothing is show in my library ☹️
