Nature's calling can't claim claimable rewards.

I'm trying to claim my items from Nature Event that is currently going on and I keep getting an error message stating Online Connection Required and underneath it says, "please go online and save your Event status to receive the awards'  Well I really hate to say this, I've been online all the time when playing this game. 

So what gives? 

Below is before I go into the game to play: 

This is in the game: 

Heads up: To clear this is to turn off your VPN or click each item one by one.