Forum Discussion
crinrict
1 month agoHero+
Could you please provide the following information
- Are you using mods/cc in your game ? Please remove them and test without them if you do. Please pick a thread tag for that.
Matrix2697
1 month agoSeasoned Newcomer
I took out any mods that I had and it still wouldn't work. I tried deleting the localthumbcache as well and it still won't load any new or already existing households.
- crinrict1 month agoHero+
Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428
If this doesn't work, please post any LastExceptions you might get. You need to either upload them to googleDrive, OneDrive, dropbox or wetransfer or copy/paste the content.