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stinaxx03's avatar
stinaxx03
Rising Novice
2 years ago

Not loading

I have tried repairing my game and taking all my mods out but it is an endless loading screen. It loads into the main menu and when I get to pressing play it endlessly loads. I am able to load the neighborhood but not actually play in live mode.

3 Replies

  • @stinaxx03  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

  • stinaxx03's avatar
    stinaxx03
    Rising Novice
    2 years ago

    Other save files load just fine. This one save specifically will not load not matter what.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @stinaxx03  If you choose Load Game rather than Resume, and you choose a different household instead of your main one, can you load that household?  Please try a couple different ones, in different worlds, and let me know.  If this works, you can play the other household for a few sim-hours and then try switching back to the main one.  There's no need to save your progress if you're not happy with the results.