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@audri44 You need to go to this page and follow the steps/choices: https://help.ea.com/en/contact-us/
- @SheriGR I have followed those steps already. I’ve filled out the EA form 3 times and have talked to someone through chat. I was hoping to talk to someone on the phone. Talking through online is really difficult and has been very time consuming
- proxos6666 years agoHero+
See https://answers.ea.com/t5/EA-General-Questions/IMPT-Support-Options-Update/m-p/8864042#M334946
Effective today, the following changes will be made to our available support options. These changes will stay in effect until we can return to normal operation:
- Phone support will be closed for all languages
- Arabic and Dutch language support will be closed for email, chat and phone options
- English Support hours will be reduced to 8:00 a.m. to 11:00 p.m, UTC Monday - Saturday
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