Forum Discussion

Re: My sim uses the other side of the counter

Thanks for the help. As you mentioned, I took out everything but only cc skin, then I tried.

Now he is using other counter. Looks like it's the right side though.

And the 2nd time, I removed even  cc skintone and mods folder is completely empty.

He is going to the wrong side again.

I already tried to put the half wall but it didn't work. Half wall doesn't block the route. That's why I just placed the half wall on the oven side only.

I guess maybe the curved shape causes this issue. When I place the counter with round shape, this issue didn't happen.

I placed the half wall but it doesn't block the route.

No Mod, No Ccs at the moment. I don't know what's wrong with the counters beside the oven?  I want him to use the surface beside the oven. I tried with other sims but their routes are all the same.

Is there a way have my sims prepare food without changing the counters? I don't like this round shape with stools.

13 Replies

  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    6 years ago

    @aodoherty, Thanks for replying and for all the pictures!  Those really help explain what you are up against! 😇   I'm sorry the half walls didn't work. 😞  It was worth a try though. Looking at your pictures, I see that your half walls on the right side have glass on top of them.  You could try half walls like those on the center counters, if you don't mind the glass on top. 😉

    And here's the thing-- it often isn't enough to just remove your CC out of your Mods folder, as you usually should move your Mods folder to your desktop for testing, and even then this might not fix everything as sometimes bits of corrupted data can remain behind.  Therefore, it is standard procedure to do all of the following:

    1) Move the Mods Folder to your desktop

    2) Delete localthumbcache.package file in the game folder.

    3) Fix you game in Origin by logging in and go to Library, then right-click on The Sims 4 and choose the "Repair Game" option from the list.  Wait until Origin finishes repairing all your packs and not just the base game.

    4) Now, when you turn on your game again, it will create a new mods folder that will be empty.  Check to see if your game is now working without mods/CC.

    5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly.  If you have a lot of items, you can try the 50/50 Method. 

    The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place.  You should try these steps any time you have problems in your game to rule out CC/Mods problems.  It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version. 

    Now, if this doesn't work, there might be another problem with your game. It could be a bug or something on your end.  In your particular case, though, I don't think this is a CC/Mods issue, as I stated earlier that I have seen my Sims use the wrong side of the counters occasionally, and I don't play with Mods or CC. 🤨  (I'm only including the instructions for testing your CC/Mods for future reference. 😇 You will most likely have to use these steps after EA updates the game with a patch, at least to rule out and CC/Mod conflicts with your game. ) 

    I even looked for a Bug Report on this topic and couldn't' find one. 🤔

    If you don't want to try half walls with the glass on top of them , then I would try the island counters version of the counter you want to use and then just put stools in all the slots you don't want them to access.  It's worth a try, and could be a simple fix .  🤔

    Please update us on if the islands with stools or the half walls with glass tops help. 😇

  • aodoherty's avatar
    aodoherty
    Seasoned Ace
    6 years ago

    Thanks for the caring help. I've tried everything but repairing game in origin. So I've done it just now, then I asked my sims  to cook at the same time.

    I placed one more oven for both cooking at the same time, then one uses the right side and the other one still goes for the wrong side. Not sure it fixed or not. :D As seeing one is using the right side of the counter, I think at least, it's not cc problem. I have only 3 cc items in my whole game, so it was easy to check one by one. I'm going to try to place the counters back to front and see what will happen. 🙂

  • aodoherty's avatar
    aodoherty
    Seasoned Ace
    6 years ago

    I'm adding more screenshots.

    I placed the counters  a bit further away from the fridge, and it works!! I think the counters were too close from the fridge and there was no space them to prepare the food.

    This time, I placed the counters back to front, the sims both use the right side but I still don't understand why one keeps using the very small corner space to prepare LOL Looks like he loves that corner side. haha.. Anyway, Thanks so much for helping. Looks like the issue is solved. :D

  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    6 years ago

    @aodoherty, I'm happy that you got your Sims to use the proper side of the counters! 🙌 This sounds like the issue with birthday cakes in how you can't light the candles unless the cake is placed perfectly on a counter or table.😞  I've actually had to buy a new table just to place the cake right in order to age up my Sims! 😃  Sometimes the game can be very picky about the placement of objects. I still sometimes get a Sim who will go upstairs to use the bathroom counters to prepare food 🤒 seemingly for no reason! 😃

    Thanks for the pictures and for updating us!  Happy Simming! 🥳

  • aodoherty's avatar
    aodoherty
    Seasoned Ace
    6 years ago

    Hi A few days later, they started to use the wrong side again but not often like before. So now I'm ok with that. Thanks 🙂

    Yeah, so I don't place any counters or sinks in the bathroom in my households. LOL

  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    6 years ago

    @aodoherty, sorry they still sometimes use the wrong side, but at least is sounds more like a situational occurrence and not mandatory! 😉  

    Also, someone just told me that it is the window above the counters in the Charm house that causes them to always go upstairs to the attic bathroom to prepare food!😃  So, I now have to move the window in all of my Saves that I play that house in! 🤨

  • aodoherty's avatar
    aodoherty
    Seasoned Ace
    6 years ago
    @PugLove888 Ahhhh alright. I wondered why I don't have your issue. Usually, I don't place windows above the counters. Thank you for sharing the good tip! :D
  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    6 years ago

    @aodoherty, I usually place a window in front of the kitchen sink. Some of the sinks fit into the counters. But I also often have windows above regular counters with no sinks in them and almost always never have problems.  However, since I did not build the Charm house (since it is a house that came with the ROM pack) I'm not sure why it causes problems.  It might have something to do with the fact that the walls on the lower level of the Charm house are taller than usual. 🤔  Or it could be the type of window they used. 🤔  Or it could even be a combination of things, depending how they built it! 🤨  Anyway, in most cases you can put windows in the walls in front of counters. 😉

    You mention you don't have my problem.  Do you mean that the Charm family has no problem using the kitchen counters in their house , even if you don't change their kitchen at all? 🤔

  • aodoherty's avatar
    aodoherty
    Seasoned Ace
    6 years ago
    @PugLove888 Oh sorry for finding your writings just now. In my case, as you can see the counters in my screenshots, I don't place any windows or decorations on the wall and that's why I haven't had your issue. You know the reward kitchen knife set from Culinary career, it can make sims feel making food or drinks or paint. Sometimes, it can block the sims' route too when it is placed above the counters or stove. So I usually, place this item on totally empty wall.
  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    6 years ago

    @aodoherty, thanks for clarifying! 😇  So, you haven't had the problem of a window blocking access to the counters because you never place windows above counters in the houses you made -- I thought you meant that the kitchen counters in the Charm house that came with Realm of Magic didn't give you problems!  😳 😃  Well, normally windows in front of / over counters don't cause problems in most houses, that is why I couldn't figure out why Sims wouldn't use those counters (until a friend pointed it out to me!) 😉  For some reason the Charm house is different. 🤔

    You can usually put windows above/in front of counters with no problems.  So don't be afraid to give it a try (and if it doesn't work, you can always remove that window! 😉 )

    Yes, the knife block and some other items set on the counters can prevent your Sims from using the counter that item is sitting on.  And sometimes wall decorations or shelves can cause problems too (so your practice of placing them on an empty wall is a good one! 🙌 ) .  But most windows in most circumstances are safe to place in the wall in front of counters -- just not the one in the Charm house! 🤭😉

    Happy Simming!🥳

  • aodoherty's avatar
    aodoherty
    Seasoned Ace
    6 years ago

    @PugLove888Oh...sorry but I've never lived in Glimmerbrook. I even didn't know there was a charm house. Oh..the reason I don't put windows above the counter is because I don't like the small windows, that's all. haha.. I mostly like tall and wide windows and these windows look awkward with counters, that's why I usually don't place anything. Also I don't put any wall cabinets either with the same reason. 🙂



    Yes You're right, so I place only some paintings for wall decorations. Sometimes, sim cannot use a toilet from the wall cabinet above the toilet in the bathroom too. So my houses are simple and have nearly none decorations, so that my sims can move freely.

    Thank you for the good tip. 🙂 Happy Simming.

  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    6 years ago

    @aodohertythanks for the picture!  Your windows are magnificent! 🙌 I can see why you wouldn't want to put counters in front of them.  This is a very good look for a modern style house!  I do like a lot of the smaller windows as well, but I also play a lot of traditional or antique style houses! ❤️  And many real life houses place a window above the kitchen sink so you can look outside while doing dishes. 😉  But our Sims don't do that, and you have a way of decorating that works well for yourself! 😎

    The Charm house is a house owned by the Charm family from ROM that is located in Glimmerbrook.  Both the house and the family were created by Maxis.  The family consists of a elderly Matriarch named Minerva Charm, and her two children (teen female and adult male) as well as her son's fiancé who is just starting to learn Magic.  Their house is a 3 story house with the kitchen on the first floor , which  unless you move the window, they will go up to the bathroom on the 3rd floor to use the counters there. 😞  I don't know if I have any pictures of their kitchen, but I find them I'll include them later.🙂


    Also, if you want to ever download a house from the Gallery that is "play-tested" to avoid issues like counters being unable to be used because something is blocking it, then a good person to download houses from is @SheriGR ! (same name in the Gallery).🙌  Also, look for anybody who says they play-test their houses! 😇

  • aodoherty's avatar
    aodoherty
    Seasoned Ace
    6 years ago
    @PugLove888 Oh sorry but I need to mention this. I didn't build this house. I downloaded it from Gallery too. :D I like modern houses, but after downloading it, I edited interiors of the house so that I can play easier in my way. Almost of the exterior is the same as the original builder designed.

    ahhh yes I think I saw that family in gym some days. One of my other sims is a wizard too, but I only cared about the 3 teachers in magic land for learning new spells.

    Thank you for the recommendation. I will have a look SheriGR later on. 🙂