6 years ago
Satisfaction guarentee
Hi, is there anything I can do? I downloaded the realm of magic sims expansion and I only opened it up once for a few hours to see how it operates and I’m not satisfied with my purchase. Do you have any sort of guarantee? Can I maybe switch it out for something new or uninstall it and get a gift card or something? It just sucks that it’s the first sims expansion that I don’t like to play. Thank you
@cynicalsweety Usually there's no refunds for DLC but you can try customer support to see if they give you a refund anyways.
Game advisors can be found through live chat or call-back
Click on this this link for fast finding https://help.ea.com/en/contact-us/
In Details here: How to contact a Game Advisor