Save crashes when sims travel
Hello im having the same issue for no reason its been happening for a month now just randomly freezes after 10 min or 40 minutes kicks me out of the game unfortunately while losing so much data. here...
Forum Discussion
@nicolemuhangi101 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
The idea here is that you might need to rebuild your user folder. But the first step is confirming the game runs properly in the new folder with nothing added to it.
If you get another crash or freeze, please look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash, or when you tried to launch it and it didn't work, specifically while using the clean folder. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
@puzzlezaddict okay and what do i do now its running fine i found in my other game when they travelled is when the game actually had a point of crash i could determine. and in this new safe file he travels just fine so what now
@nicolemuhangi101 Copy your previous save, but nothing else yet, to the new folder. Have your sim travel again and see how it works. Try a few different locations—it's possible the world or lot your sim was traveling to is corrupt, as opposed to travel being broken in general. The idea here is to narrow it down as much as possible, so if for example traveling to one lot in world A doesn't work, try a different lot in a different neighborhood in world A as well as a lot in world B.
- @puzzlezaddict it didnt even work at all didnt load into the household for starters
- @nicolemuhangi101 what next do you suggest?
Ok here is my predicament: travelling and loading into household worlds works, in other games,i tested on a tester game file i created a while ago, and that file was fine and working people were travelling. however, not the same luck on that one main game file i was having issues with and was actively playing and reporting on.
- @puzzlezaddict so this game file seems corrupted? because it has been endlessly idly loading for about 8 mins just to get into a household and im still not. My laptop is pretty fast and takes 30 secs to load in so this is strange. sorry for the flood of messages.
