Forum Discussion

XYifinity's avatar
2 years ago

Sims 4: My sims can't walk through any door

Product Code: Sims 4, no product code since I downloaded it through EA
Username: XYifinity
Device type and operating system: HP laptop running on Windows 11
Date and time the bug happened: January 15, 2023 @ 10 pm
Specific steps to reproduce the bug: I built a house in Willow Creek and after I finished I tried to enter with my sims and they couldn't. Every time I clicked on the door it said who I could lock/unlock it for. Also, my Sims can't walk through any door within Sims 4.
Extra Info: I did have mods and I removed them. I've also done every solution I found online and none of them worked. EA solutions, player solutions, replacing doors, destroying and rebuilding houses, switching households, deleting files and repairing the game through EA, uninstalling and reinstalling the game, even updating the game, nothing. I just hope EA fixes this bug.

5 Replies

  • rosemow's avatar
    rosemow
    Hero
    2 months ago

    Try playing another household for a short time, then go back to your household and see if that helps. 
    Also having her travel to another world and back may help.

  • Moist_Games's avatar
    Moist_Games
    Seasoned Novice
    2 months ago

    This just happened to me as well. I've been playing in this house for 10 days in game without any issues. Suddenly my Sim is unable to get inside her house. I didn't change anything on the lot. There are two doors to get into the house and she won't use either of them. I've verified that they aren't locked, and I've tried resetting the sim and the doors without any luck. 

  • Janaque's avatar
    Janaque
    New Hotshot
    5 months ago

    This just happened to me. things were fine* for about an hour. Then my Sim was outside after taking out the trash and suddenly could not enter her house. Before they were using the doors fine. The cat used the door fine too.

    I was panicked, reset her. She had a newborn and an infant inside the house and they can't be left alone. I had to delete the walls of the house to allow her back* inside the house. I will try moving the family away and back next. 

    Edit: moving them away to another home fixed it.

  • jthelber's avatar
    jthelber
    Seasoned Rookie
    2 years ago

    I had something similar.  It happened to two members of the same household.  When they got back from work, they would stay outside.  Try to get them to move inside to do anything and they’d shrug their shoulders.

    Trying to exit without saving didn’t resolve the issue as the same would happen after they went outside.  Removing and re-adding the door would not work.  Adding a door to another wall would not allow them to come inside. They were acting as if they were locked outside but the door was set to allow them in.

    Eventually I transferred those two to another household and transferred them back to the original.  That worked and I was relieved, but was very annoying.

  • @XYifinity Is this your Sims house or are you visiting someone ? Does it not let you click somewhere inside the house ? Is it that the walls just stay up as if you don't have access ?