The pack should now be available to buy and hopefully also download and play
I bought the Parenthood Game Pack via Game.co.uk, received the download code, and proceeded to redeem it on Origin. The game pack now shows in Origin underneath my base game, but it's status reads 'unlocked'. It does not show up in my download queue, yet when I load my Sims 4 game, it shows in the menu screen; it just states that I need to download the game to use it. Going back to Origin, there is no download option available to me. I did try Repairing the game, after which a download button appeared, but the download failed after 1 second. I've tried restarting both my laptop and Origin, uninstalling and reinstalling Origin, repairing the game; everything!
The only thing that I can think of is that the game is not yet available to download, as it isn't shown in the store section of Origin. However, I bought the game pack on the release date, and I've waited over 12 hours with no result. I'm in the UK, so the time is currently 2:17pm.
Please help!
The game isn't out yet.
You'll need to wait for some other 3 hours.
Release should be 10 am PDT, 6 pm BST, 7 PM CET
Thank you! I had no idea that it would be at certain time; I'd not seen it written anywhere. Not until your reply, and when I checked Twitter to find people saying the same thing as me. I feel rather dumb now that I know it's just a matter of waiting, haha. Thank you so much though!
