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@jari121red Please contact EA Support at the following:
https://help.ea.com/en/contact-us/
SheriGR ☕ – I don’t work for EA
Frustratingly, I did. They told me to post here, for what good it would do.
- EA_Charlie6 years ago
EA Staff (Retired)
Hi @jari121red,
Sorry to read what happened with your purchase but Answer HQ is a forum where players help each others which means that we don't have any information concerning your account and what's happening on it. ☹️
The best way to fix your issue is to contact back our support: Talk to us: How to contact EA Help for support. When you will contact them make sure that you give all the exact information on what happened.
Good luck!
- 6 years ago
This is the annoying thing. I contacted them, and their answer was to post here.
I still don't understand why, and when I asked them, their answer was, "someone will get back to you."
Apparently, EA doesn't understand how EA works, or they just decided it was too difficult to actually help me. *sigh*
- EA_Charlie6 years ago
EA Staff (Retired)
@jari121red Hi there, did you try to clear your cache ? Here our article where we explain how to do that: How do I clear my browser's cache?
Does the issue is with all the stuff packs? Or only one some of those stuff packs?
Thank you.
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