Forum Discussion

emmawojdylo09's avatar
12 months ago

Sims 4 stops working 20 minutes into gameplay

Hello, ive been having a problem with my sims for the last few days where around 20 minutes of playing i cant change sims and my sims will just be doing a idle animation but cant move or do anything and it works again  for 20 minutes after restarting the app, i havent found anyone addressing this and i need help, thank you!

5 Replies

  • I think I might have the same problem. I can play normal for between 10-20 minutes. Then the first that happens is that I can't change which SIM I'm using. I can change character, but their "screen" with needs etc is stuck on the first one. I cant ask any of the affected sims to do anything. They're "locked". 

    Then maids get "locked in place" as well, and ranchers. I had to fire them for them to leave. At one point even my horses, dogs and cats were locked in place. They have idle animation as you say, you can see they breathe, but theyre locked in place.

    I cant use the normal ctrl-shift-c command to open the cheat console, which is completely new to me, so I had to use ctrl-shift-windowsbutton-c to open it. 
    I did the "debug" command to see if it helped. But it didnt, it just froze them in place instead. So instead of an idle animation, instead of them breathing, they completely freeze like a still picture, while the rest of the game, the background, the hours, keeps running like normal.

    This happened after I did the last update. I dont know which update it was that caused it, as I havent played in a long time untill now. I concidered trying to reinstall the game to see if it helps. I have already tried the repair function, but it didnt work. 

    Not sure if this is the same for you TS, but this is at least what happens to me. It sounded a bit like the same from the way you say they go idle. 

  • @emmawojdylo09 Are either of you using mods/cc ?

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please upload them to a new post in this thread.

    Please either create a .rar file to upload or copy/paste the content into your post.

    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
  • @crinrict I've done what you suggested and no new last exception files appeared after triggering the error.

    However i did have a lastexception file from July 11th that i moved out of my mod folder before triggering the error again.

    And yes i do have a lot of cc.

    Here's the lastexception file from before if you need to troubleshoot it:

    file:///C:/Users/Emma%20Marie/Downloads/mc_lastexception.html

    And thank you for your reply and the help i really appreciate it!
  • @lolmariapie for me i cant change which sim I'm using at all, however I'm able to use the normal c+ctrl+shirt to open commands, debug didn't affect anything though and they would still do their idle animation for me.

    i haven't played around with the bug too much because i usually just reopen the game immediately when the bug occurs so i don't know too much about what mine affects

    i can press on prompts for the character to do but the sim doesn't do anything and is still stuck in place.

    thank you for replying though, and if you do decide to reinstall and it works out for you tell me so i can follow suit because I'm sick of dealing with this. 🙂


  • crinrict's avatar
    crinrict
    Hero+
    12 months ago
    @emmawojdylo09 That's local to your computer. I can't access that.

    That's from a mod though. Did you test without ANY mods/cc at all ?