stuck on loading screen...
My Sims 4 game’s stuck on the loading screen. I’ve tried removing mods and even repaired the game multiple times—still no luck plz help me
Forum Discussion
Elisa_0593 There are a lot of broken saves after last week's patch, and it's not clear what's breaking them, although there are probably multiple issues. That doesn't mean the saves aren't fixable, just that we don't know what to do about them yet.
Anyway, please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you find. Try again to load your main household and see whether you get a new lastexception. If you do, open the file, copy the text inside, and paste it into a reply here.
Please try loading the save with your Mods folder removed. It's critical we get a lastexception from an unmodded save even if you wouldn't play this way normally.
If you don't get a lastexception, would you be willing to share your save? We (helpers) have been collecting broken saves to send on to Maxis for testing. I wouldn't share the save with anyone else, just Maxis and the one other helper testing saves. Let me know if you're interested.
alright here
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>3124b980a12f1b78698e5b32</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-02-12 22:59:43</createtime><buildsignature>Local.Unknown.Unknown.1.121.361.1020-1.300.000.233.Release</buildsignature><categoryid>(AS)widgets.Engagement.controls::EngagementMessagePane</categoryid><desyncid>3124b980a12f1b78698e5b32</desyncid><systemconfig/><screenshot/><desyncdata>ReferenceError: Error #1065: Variable widgets.Engagement.controls.EngagementMessageLayoutFSIWith2Slots1 is not defined. at widgets.Engagement.controls::EngagementMessagePane/CreateInstance() at widgets.Engagement.utils::EngagementMessageUtils/DefaultUMMessagePaneFactory() at widgets.Engagement.utils::EngagementMessageUtils/CreateUMMessagePaneClassFactory() at widgets.Engagement.utils::EngagementMessageUtils/CreateMessagePane() at olympus.controls::GUIComponent/ConfigUI() at olympus.controls::GUIComponent/ConfigUI() at olympus.controls::GUIComponent/OnAddedToStage() at olympus.controls::GUIComponent/OnAddedToStage() at olympus.dialog::DialogManager/ProcessDialogRequest() at olympus.dialog::DialogManager/ProcessNextDialog() at olympus.dialog::DialogManager/HandleTransitionScreenHideComplete() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() at olympus.io::CommunicationManager/SendMessage() at widgets.TransitionScreen::TransitionScreenMoleculeMain/OnTransitionAnimationOutComplete() at widgets.TransitionScreen.controls::TransitionScreenAnimation/OnAnimationOutComplete() rtim=1957 Client Session Time: 26.84 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,639,0,6152 Modded: False SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 2050 32.0.15.8183, GUID: 511F2179-0410-11F0-9725-DDE595584171 </desyncdata></report>
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