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f1guzaru's avatar
f1guzaru
Newcomer
20 hours ago

Stuck on loading screen

Hey, this is honestly my last resort so if anyone knows how to help please do. My game is stuck on the loading screen when I try and play a save. I have removed mods, re started my computer, waited a day, tried going through my saves thing and before it can get to the household it gets stuck on the loading plumbob. What else can I do?!?!?

4 Replies

  • Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    • Delete the ones you have
    • Trigger the error again
    • Check if new ones are created
    • If that is the case, please copy/paste the content here. You can open the file with any text editor.

    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

    If you don't get any, here's a few info on endless loading: 📓[GUIDE] Endless Loading | EA Forums - 5037259 that can give you a pointer

  • The same thing happened with my game, I made sure my all my mods were updated - but I removed them prior to loading the game after the update. My played households would not load - but the unplayed households were fine. I did more research and found someone say if you use custom food cc, there may be a plate stuck somewhere on the lot that would prohibit the lot to load. So I put my mods back in the game - and it worked! I was able to load my households again. So if you use custom food cc - place them back in your mods folder and reload the game. Hopefully that will work. 

  • Same here. It worked in a new save though with no mods. I haven't tried a new save with mods but my (two only) mods were already updated when this happened. I'm about to repair once again and see if that helps.

  • After you remove your mods and CC try clearing cache and repairing your game then restart your computer and try the game again. Also try clearing your cache manually(after using the button as well just in case) hopefully that helps :)