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Superwholock78's avatar
Superwholock78
Rising Rookie
14 days ago

The Sims think I'm offline when I am trying to collect event rewards.

As the title suggests, I've been trying to collect the rewards since Week 3 was released a couple of hours ago. However, the problem is that the game thinks I'm offline, even though I'm connected to ...
advice
gameplay issue
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
14 days ago

Hi Superwholock78​ 

From the main menu of The Sims, head into Game Options-> Other and ensure you have Online Social Features Access enabled there. 

Superwholock78's avatar
Superwholock78
Rising Rookie
14 days ago

They are enabled, and the Game still thinks I'm offline

  • Superwholock78's avatar
    Superwholock78
    Rising Rookie
    14 days ago

    So, yeah, still don't know what to do unfortunately 

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