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Skittles304's avatar
Skittles304
Rising Newcomer
9 days ago

Trouble locating save files

I recently updated my computer from a MacBook Pro to a MacBook Air and backed up my EA folder, including the Saves folder, to my iCloud before making the switch. After installing the Sims game and its expansion packs on my new MacBook Air, I copied my save files from iCloud into the appropriate Saves folder on my Mac (Documents>Mac).

However, when I try to load the game, I cannot figure out which Saves folder it is pulling from, and my old saved games are not showing up as loadable options on the main menu. I've double-checked that the Saves are correctly placed in the Saves folder, but the game is not recognizing them.

Could anyone please assist me in resolving this issue as EA customer support is not responding to my emails. Any guidance on the proper folder or steps to ensure the game reads the correct saves would be greatly appreciated. I am very attached to my prior saves and have hundreds of hours into it and would love to be able to access them. Thanks in advance for any help!