"verlainem;c-16687877" wrote:
@mcrudd I am sorry you were having issue with your new laptop. I know when I got mine, it took a bit to get things sorted. I am not sure why the laptops are factory set to store everything on the small hard drive that should be for operating system only. I had lots of google and youtube investigating before I got most of it sorted. I couldn't figure out why it kept telling me I had no space, when I have a 2 terabyte hard drive.
Thank goodness that was not a problem, I actually had that problem with the desktop, thankfully I had my son that helped me by changing the origin settings before downloading to let it know to download it to the d-drive which was bigger, but with my new laptop the default c-drive is big enough.
https://i.imgur.com/GVKaE08.png
My problem was that I had Avg antivirus (bought it for all the pc's a while back) and the laptop came with windows deffender. The two of them were not playing nice together and was blocking sims saying its a virus trying to make changes to the computer. So I had an alienware tech guy go onto my computer remotely (nerve wrecking watching them work on your pc with lots of personal stuff, but they stick to only what they need to access) He took a while to find the antivirus error and when he found it he deleted AVG and changed some settings of the windows deffender and now we are good to go. I will use my AVG on my kobo, its licensed for 4 devices. Apparently they say Windows deffender is good enough and the better option. My game is running now, so I will just go by what they suggest. They also deleted my superantispywear and cc cleaner LOL