I have 2 employees in my shop who i tasked to ring up customers but they never do it. I end up getting tons of sims waiting to pay but they end up being ignored and walking all the time or my sim is rushing about trying to get to them all while my employees are in group conversations or doing nothing. They are both nearly full in skill with customers and focused/not distracted. Also occasionally, i go back and check and they don't have any task assigned to them (even though i did), so i have to keep reassigning them to the same task over and over again. Both my employees are promoted and fully satisfied. Is anyone else finding this or am i being to impatient?

What is their work ethic skill like?

There is an issue with the employees. They're looking into it.

Yeah their work ethic is full. Hopefully just a bug :)

im having the same problem @HappyGenius , its so frustrating! hope they can fix it soon.

"HappyGenius;13497506" wrote:Yeah their work ethic is full. Hopefully just a bug :)But what is their level of expertise? They may not do anything if that is low, or know how? Where multitasking actually hurts this game for this is when they all get in a group talk and forget to do their jobs because everyone is getting them into a group talk. I have to cancel this a lot even on my own Sim.

employees wont ring up customers | EA Forums

AussieSimmer1
10 years ago
What is their work ethic skill like?
AussieSimmer1
10 years ago
There is an issue with the employees. They're looking into it.
wonderfulhales
10 years ago
Yeah their work ethic is full. Hopefully just a bug :)
fairydreamer
10 years ago
im having the same problem @HappyGenius , its so frustrating! hope they can fix it soon.
Cinebar
10 years ago
"HappyGenius;13497506" wrote:
Yeah their work ethic is full. Hopefully just a bug :)

But what is their level of expertise? They may not do anything if that is low, or know how? Where multitasking actually hurts this game for this is when they all get in a group talk and forget to do their jobs because everyone is getting them into a group talk. I have to cancel this a lot even on my own Sim.
pepperjax1230
Rising Novice
10 years ago
I can't even get the employee my sims hire to show up to work.
wonderfulhales
10 years ago
maybe we are all just terrible employers? :D Their level of expertise seems good. When they do it, they do it well but they just seem to get stuck on this loop of standing about or talking. I hope they sort out the bug with having to keep reassigning them their tasks all the time. I just want to assign them in the morning and know that they will do it without having to check all the time.
raynecharley
10 years ago
I'm having the same problem. I assign them the task to ring up customers, then they just talk to customers. When I hover over the interaction to make them ring up again, it says "sim is already doing this" (when they're clearly not)
moxiegraphix
Rising Novice
10 years ago
I've resigned myself to having my employees mainly restock and clean. Though, they do a decent job answering customer's questions. That's where them getting stuck in a group conversation is actually helpful. Once my shop owner got married, it got a lot easier because both of them check out the customers and I haven't had any leave mad. The perks that help household members check them out faster help a lot too. I don't think those work for employees though.

I'll be glad when they sort out the issue with them getting stuck in group conversations, though, especially when their work ethic and skills are high.
kate2591
10 years ago
Mine also won't ring up customers! They just sit chatting away to customers all day.