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10 years ago
I'm having pretty much the same issue. My employees actually do ring up customers but it isn't very many. They are always in conversation with customers or each other. To get them to work again I have to "check up on _______" to interrupt their convo and basically reset the employees AI.
If you see them pull out their phone on the other hand, the option to 'berate employee for slacking' appears. This also works to interrupt the current AI of the employee but comes with a negative moodlet for satisfaction. I'm not sure if it's necessary to perform this action to help improve employees' work ethic.
If you see them pull out their phone on the other hand, the option to 'berate employee for slacking' appears. This also works to interrupt the current AI of the employee but comes with a negative moodlet for satisfaction. I'm not sure if it's necessary to perform this action to help improve employees' work ethic.
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