employees wont ring up customers

Gee I told my sims employee to restock the photo gallery but after she told him that he just left and got mad when she demoted him because she had to close the shop to restock.

My employees won't even show up for work! So I made my sim's daughter come in and ring up customers >:)

just searched for this problem and it's end Jan 2016 - STILL a problem #rubbish game #no support

Wow. Here it is April of 2016 and this problem still hasn't been addressed? I came here because I just got Get To Work and have the same issue, and they haven't fixed it in over a year. Typical EA. Anyway, thanks for the cheaty info to fix this guys :)

"TroyKristoffer;14630081" wrote:
Wow. Here it is April of 2016 and this problem still hasn't been addressed? I came here because I just got Get To Work and have the same issue, and they haven't fixed it in over a year. Typical EA. Anyway, thanks for the cheaty info to fix this guys :)

Hello @TroyKristoffer :) It is great that you have now got Get To Work EP! You will enjoy playing the pack. These are links to guides on the pack that may be helpful for you when playing the EP .
http://www.carls-sims-4-guide.com/expansionpacks/gettowork/
http://simsvip.com/sims-4-get-to-work-game-guide/
http://sims-online.com/sims-4-get-to-work-game-guides/

I'm still having this issue as well - employees won't ring up no matter what I do. I thought at first it was the employee slacking so I fired them (whoops, that didn't go well) but it happens to all regardless of skill/happiness etc. Will have to try this work around. Also noticed the hospital patients never get admitted unless my sim does it, or they leave. Which it's hard to constantly admit them because then I can't do the other treatments and stuff. Had no clue it was a bug until finding this... wish it could get fixed but hopefully this helps.

> @vintagesaturday said:
> I'm still having this issue as well - employees won't ring up no matter what I do. I thought at first it was the employee slacking so I fired them (whoops, that didn't go well) but it happens to all regardless of skill/happiness etc. Will have to try this work around. Also noticed the hospital patients never get admitted unless my sim does it, or they leave. Which it's hard to constantly admit them because then I can't do the other treatments and stuff. Had no clue it was a bug until finding this... wish it could get fixed but hopefully this helps.

I have since had some luck with resetting sims using the methods described above. It's not ideal, but sometimes it works :) Sometimes its just a lazy employee. LOL

It looks like people have been dealing with this issue for over a year. Is EA ever going to do anything about it?

"kday72;14774192" wrote:
It looks like people have been dealing with this issue for over a year. Is EA ever going to do anything about it?

Hello
If you are having this issue in your game, you may like to press " me too" on this thread link on the AHQ EA site that refers to the issue, or post your experiences there,
http://answers.ea.com/t5/The-Sims-4-Bug-Reports/OPEN-GTW-Employees-Not-Ringing-Up-Customers/m-p/4453289#M10731

In this linked thread in Sims 4 General Discussions, the Developers are asking for the save games of simmers who have been running retail stores in their games. You may like to send your save game to them.
http://forums.thesims.com/en_US/discussion/883611/help-the-dev-team-retail-saves#latest

"HappyGenius;825613" wrote:
I have 2 employees in my shop who i tasked to ring up customers but they never do it. I end up getting tons of sims waiting to pay but they end up being ignored and walking all the time or my sim is rushing about trying to get to them all while my employees are in group conversations or doing nothing. They are both nearly full in skill with customers and focused/not distracted.
Also occasionally, i go back and check and they don't have any task assigned to them (even though i did), so i have to keep reassigning them to the same task over and over again. Both my employees are promoted and fully satisfied.

Is anyone else finding this or am i being to impatient?

yeah i'm finding the same problem to @HappyGenius ...this is what you can do look at the employment list, find that sim you know in that list and then go to their lot and put in the cheat (first do testingcheats true)

stats.set_skill_level retail_workethic5

stats.set_skill_level retail_maintenance5

stats.set_skill_level retail_sales5

I'm not sure right now but there might be a space before the 5...once you do that go back to your store and higher the sim you use the cheat on....even if your not into cheating in the game, this one would make sense since that part of the game is broken...