Forum Discussion

Aandasmummy's avatar
2 years ago

growing together download error

cant download the new pack as whenever i try to download it it just says download error... tried the clear cache, restarting computer, app etc and still getting it... anyone else had this problem and did you manage to fix it

  • "Lilia1971;c-18243289" wrote:
    "DragonAge_300905;c-18243287" wrote:
    the app forced me to buy it 2 times. I called my bank and if EA charges me twice then they can take care of it. I was able to download the dlc but I had cleared the cache when I was trying to download it after the first time I bought it.

    So maybe if you clear the cache it will download.


    I’ve tried that more than once and still getting download error.


    That happened to me with the patch and I couldn't update the game until EA fixed it on their end. So you may have to wait until they fix it.
  • "DragonAge_300905;c-18243287" wrote:
    the app forced me to buy it 2 times. I called my bank and if EA charges me twice then they can take care of it. I was able to download the dlc but I had cleared the cache when I was trying to download it after the first time I bought it.

    So maybe if you clear the cache it will download.


    i already put i tried the clear cache etc and still getting the error

  • "DarkLady2788;c-18243300" wrote:
    @Aandasmum and @Lilia1971 I had that problem went on AQ and it was sorted in a few mins. Mine was saying I didn’t own the pack and wanting me to buy it again even when the money was out of my account last week. Don’t worry you will get it just the servers are struggling as the pack is so high in demand at the mo. I went on quickly had a look at the pack and came off as I don't want to play until I know everyone has their copy of the pack ?


    I checked AQ and couldn't find anything. How did you get it to clear the download? I tried everything I could think of before buying it again.
  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    Hey all,

    We have a thread on this over at Answers HQ here. Please keep the conversation there for tracking purposes.