How to get a 5 Star Vet Clinic? (ANY HELP WOULD BE GREAT)

I feel your pain, I hope to try and get 5 stars too, I am also currently on 4 stars. I have unlocked the best equipment, have the patience perk and still it says my equipment needs to be better, I have 3 staff that only clean and 4 super upgraded vacuums that constantly clean but I still get the our place needs to be clean thing as well, its quite frustrating, there is not one vomit, pee or poo dropping anywhere, the only ones are the ones acuring during the exam and then a vet or robot cleans it up asap while the exam is happening so no reason why I should get that. I have learned to not check mouth that seems to lessen vomiting. My sim is maxed in vet and charisma and logic so yeah its frustrating.

I'm still working towards all of the perks to try for the five star rating, but I did get a couple of patients to flip to a five a couple of times. I've noticed that clicking on the animal as soon as I'm done examining and choosing 'call a good pet' will have my vet compliment the animal right after billing their human, and makes the sim's star rating bump up one higher.

Don't know if that helps anyone, but I thought I'd throw that out there just in case. :)

"LiELF;c-16175650" wrote:
I'm still working towards all of the perks to try for the five star rating, but I did get a couple of patients to flip to a five a couple of times. I've noticed that clicking on the animal as soon as I'm done examining and choosing 'call a good pet' will have my vet compliment the animal right after billing their human, and makes the sim's star rating bump up one higher.

Don't know if that helps anyone, but I thought I'd throw that out there just in case. :)

"mcrudd;c-16175547" wrote:
I feel your pain, I hope to try and get 5 stars too, I am also currently on 4 stars. I have unlocked the best equipment, have the patience perk and still it says my equipment needs to be better, I have 3 staff that only clean and 4 super upgraded vacuums that constantly clean but I still get the our place needs to be clean thing as well, its quite frustrating, there is not one vomit, pee or poo dropping anywhere, the only ones are the ones acuring during the exam and then a vet or robot cleans it up asap while the exam is happening so no reason why I should get that. I have learned to not check mouth that seems to lessen vomiting. My sim is maxed in vet and charisma and logic so yeah its frustrating.

Thank you both for your advice! If either of you get to 5 stars please tell me, I just want to know if it is even POSSIBLE to get 5. I would also love to know what you did to get to that point.

I'm at 3 stars currently. My sim and one other vet. She's actually pretty decent. It's a small clinic with two exam rooms at the moment but has the potential to expand. I keep the wait times down and Quality of Service is rated as Excellent. The clinic has only been open for about a sim week or less, but the place is always busy. The people come in a bit staggered to so I don't have a lot waiting in the waiting room.

I have a theory that the less tests you need to run the better rating. I mean each illness seems to have a set of symphtoms so I'm thinking that if you learn them then you should be able to determine better which test you wan't to do next. Basically you don't wan't to do any tests that aren't needed for diagnosing that spesific illness. I'm still testing my theory so I might be wrong but maybe you would like to try it.

Possible? Yes.




But was it practical?..... not so much. And as you can see, I spent 14 sim hours serving 3 patients.
Here's what my beautiful 5 star clinic looked like (the suit of armors were for environment score lol)



I started the clinic with a sim who was already maxed in the vet skill. I lowered the prices to 75%, did not use any advertising, and did not purchase any perks (so I didn't raise the treatment quality, either). 51 out of 52 of the reviews were 5 stars. I hired one guy, but I didn't allow him to treat patients and he literally did nothing except dance the entire time.

I had a very specific, laborious process that I used to make sure each review was 5 stars. It was a huge waste of time but unfortunately curiosity got the better of me tonight

I'm curious, what was the specific laborious process?

I cannot get past 4, I get to 4 stars and then it drops to 3.5. At this point, I'm about to simply be happy with 4 stars.

"Andiratyme;c-16176377" wrote:
I cannot get past 4, I get to 4 stars and then it drops to 3.5. At this point, I'm about to simply be happy with 4 stars.

Same with me! I am trying to have the business be a thing that gets passed on by my sims family and that is kinda hard to do when the grandparents had the same star level as the granddaughter!

"cutecabaret;c-16176372" wrote:
I'm curious, what was the specific laborious process?

First, I made sure only one patient was ever on the lot at a time, by disallowing customers as soon as one appeared at the clinic. Next, I made sure that the patient had noticed the nice decor, before admitting them to the exam room. A lot of times, the patient will ignore the decor even though it's all clearly visible and if you greet them before they notice it, you don't get a chance to impress them with the decor anymore.

By the time the pet was on the exam table, the owner's review should be 4 stars already. Then I soothed the pet (if it needed to be soothed), and diagnosed it. Instead of treating it, I ended the exam prematurely and did the "call a good pet" interaction on it, which scores bonus points with the owner (you also get a slight bonus for the pet coming off of the exam table in a calm mood).

After that, I let the pet back on the exam table, treat it, and do one last (probably unnecessary) "call a good pet" interaction with it. The owner by this point should have a "This was a great trip to the vet!" thing above their head and then you should see a flip to 5 stars at the last second. Then I'd allow customers until I see one patient appear on the lot, disallow again, and repeat this process 50 wonderful times

And, I didn't test this thoroughly, but it's worth noting that at some point in there, I tried getting the perk to increase the treatment quality and set my treatment quality to max, and that time I didn't see the "this was a great trip to the vet!" thing on the owner, and the review was only 4 stars. So when that happened (I saved before buying the perk), I just rolled back the save and continued from the point before I bought the perk.