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AngelDovePlayer's avatar
AngelDovePlayer
New Rookie
3 years ago

Is anyone else having trouble with the new ea app?

i tried to reinstall the sims 4, but keep getting this error Message. "There's a problem with your download. Something went wrong with your download. Give us a few minutes, then try again." i keep that message. i uninstall and reinstalled the app but it never worked. I uninstalled again and reinstalled origin. Is there anything i can do.

18 Replies

  • Lori57's avatar
    Lori57
    Seasoned Veteran
    3 years ago
    I can't download Cottage Living. It is just so annoying, I wouldn't care if it was Stangeville. :D
  • @GalacticGal I think I had to make sure 2 was on Origin and then when I upgraded to app it appeared along with 4. As I said only 3 is being a huge pain in the xxx.
  • "Bluegayle;c-18192247" wrote:
    @GalacticGal I think I had to make sure 2 was on Origin and then when I upgraded to app it appeared along with 4. As I said only 3 is being a huge pain in the xxx.


    Thank you for the response. :)
  • "lori171957;c-18192105" wrote:
    I can't download Cottage Living. It is just so annoying, I wouldn't care if it was Stangeville. :D


    I didn't have to download anything. I'm perplexed that you're having to do this and it not working. All I did was click on the Beta App icon and it updated itself. I only saw Sims 4 base game, initially. I did notice the next time I opened the App, it automatically updated my game, which was already updated, but when I went ahead and played all of my packs were there. I don't know. I would seek help from EA.
  • I didn't have to download anything either. I got the app yesterday and besides copying my Sims folder onto my desktop the installation went flawlessly (hope I'm not jinxing me) and Sims 4 showed up with everything intact and I haven't had any messages of things missing when going into my households and community lots. I didn't and don't have Sims 3 installed but was planning on doing so before getting the new app but forgot. I do hope I can install it. Well. It's a headache for later.
  • @Stina1701A EA is aware of the problem with downloading and installing Sims3 so hopefully by the time you are ready it will be fixed. At least they are looking into it. :)
  • Lori57's avatar
    Lori57
    Seasoned Veteran
    3 years ago
    "GalacticGal;c-18192352" wrote:
    "lori171957;c-18192105" wrote:
    I can't download Cottage Living. It is just so annoying, I wouldn't care if it was Stangeville. :D


    I didn't have to download anything. I'm perplexed that you're having to do this and it not working. All I did was click on the Beta App icon and it updated itself. I only saw Sims 4 base game, initially. I did notice the next time I opened the App, it automatically updated my game, which was already updated, but when I went ahead and played all of my packs were there. I don't know. I would seek help from EA.


    I already contacted them, they are aware of the problem. I did try everything else first though. Just have to be patient.
  • "lori171957;c-18192454" wrote:
    "GalacticGal;c-18192352" wrote:
    "lori171957;c-18192105" wrote:
    I can't download Cottage Living. It is just so annoying, I wouldn't care if it was Stangeville. :D


    I didn't have to download anything. I'm perplexed that you're having to do this and it not working. All I did was click on the Beta App icon and it updated itself. I only saw Sims 4 base game, initially. I did notice the next time I opened the App, it automatically updated my game, which was already updated, but when I went ahead and played all of my packs were there. I don't know. I would seek help from EA.


    I already contacted them, they are aware of the problem. I did try everything else first though. Just have to be patient.


    I do hope EA gets this cleared up sooner, rather than later. Almost seems like they simply can't launch anything without some huge obnoxious glitch attached to it. I don't mean to sound awful, but lately packs are buggy, too.

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