The Sims 4 focused aim & execution on inclusivity /representation - helpful or harmful?

I think the biggest problem is it's been starting to feel like they'll only pay attention to issues with the game if it's deemed a "social issue".. Most of the biggest things people have been complaining about with regards to gameplay are still being ignored (or they'll just get a thinly veiled acknowledgment and then ignored again), yet the second people on twitter put up a fuss about something being a representation issue it'll get worked on. It seems there's not really any balance. Inclusivity is great, but it feels like they're forgetting everything else.