Forum Discussion

thirdt13n_mayma's avatar
3 years ago

Can't interact with other sims or pets

Hello, i've had this problem for about 3 or 4 months already, and it is that when i click on a sim or a pet the interaction panel won't show up.

I feel like i've tried EVERYTHING, from cleaning the mods carpet to click on the "Fixing" option in the EA app to deleting and downloading the game and pack all over, but nothing seams to fix it.

I would really aprreaciate help on this topic, tank u. <3

8 Replies

  • Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
    • Start a new save game
    • Check if you still have the error
    • Report back.
  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @StonerLezz823 Have you tried the suggestions above ?

    Does it run on a fresh folder without putting anything back ?
  • yes i did.

    and yes i tried it before and after putting this back and it worked for a bit then stopped working again.

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @StonerLezz823 Did you try just putting your save back (no mods/cc yet and see if it works that way ? Try on a backup of your save as everything will be removed without your cc.
  • Hey I’m confused lol I’ve done what you suggested and when I click to play the sims it’s taking me to the new save without any my previous saves or anything it’s showing like the game is brand new and I’m stressing I’ve lost all my things. Please help😫

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    @DebbieMc89 This is a normal aspect of testing in a new Sims 4 folder if you've renamed or moved the original folder to do that. After you confirm that your new mod-free save works, you can start copying files from the old folders into the new ones.

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