Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Solved

[CC RELATED] Missing body parts in Create a Sim

I found after opening Sims 4 that when entering create-a-sim that if I click certain articles of clothing, that whole section of the body disappears! There is also a piece of clothing that is all red and white checkerboard with random question marks. Please help!

  • Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

4 Replies

  • Sounds like a custom content issue.

    Are you using any ? Also PC or Mac ?

    Could you also please change the title of your thread to reflect the issue better. Thanks

  • Anonymous's avatar
    Anonymous
    11 years ago

    I am not using any custom content. I have an expansion pack, that is it, thus why I am so confused by the glitches. They only happened after the last update.

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thank you 🙂 I'll try one of your ideas.

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,800 PostsLatest Activity: 4 minutes ago