Game Rejecting Every Single Mod/CC [de4ee14f:29f00e76:00000000:4b0d852b]

Question

Hello, my little sister just got into The Sims 4 game recently. She has been playing the game with no Mods or CCs. When she adds even one CC or Mod file, regardless of it being the latest, the following dialog box pops up and the game can't run: "Cannot start because game data is missing or damaged. If you have Mods installed, please remove them and try again. If not, please repair or reinstall the game via Origin. [de4ee14f:29f00e76:00000000:4b0d852b]"

We have tried all the solutions as suggested by various online forums (As well as EA forums); from creating a new folder, repairing the game, redownloading the game, to changing user access controls and so many more. But it still persists to no avail. She downloaded the game from the official EA app and website. In the country she currently resides in, she uses VPN. Does anyone please know what could be the cause and how we could fix it? We will really appreciate it.

luthienrising · Answer

Please try this&nbsp;exact order, even if it seems redundant:

Use these instructions to be sure you're in the right user folder: https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/ . Write that address down.
Navigate to that specific address then drag the folder (the whole The Sims 4 folder) to the desktop and rename it to avoid later confusion.
Run a Game Repair
Start the game and exit
Download one new piece of CC (not using one previously downloaded). I recommend peacemaker furniture for this because I 100% know it's fine.
Put the .package file(s) in the newly created Mods folder (double check the address)
Now try opening the game.

Please let me know if that works. If it doesn't, please let me know if this is PC or Mac.

ehmjay_94 · Answer

Hi, luthienrising​.&nbsp;Thank you for the helpful steps.&nbsp;Unfortunately, we tried this, but the same error pops up. She uses a PC.&nbsp;

luthienrising · Answer

EhMJAY_94​ Could you please attach a screenshot of the Mods folder that includes the mod you tested with AND the full file path at the top of the folder?
Please also confirm that there are no issues opening the game with an empty mods folder.

ehmjay_94 · Answer

luthienrising​ Here is the picture below. We also tired your earlier instructions once again, but the issue remains.&nbsp;And yes, we are able to run the game with no issue with an empty Mods folder.&nbsp;&nbsp;

luthienrising · Answer

EhMJAY_94​ You need to widen that view to show what Documents is in. As wide as possible.

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Game Rejecting Every Single Mod/CC [de4ee14f:29f00e76:00000000:4b0d852b]

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