Forum Discussion

New Rookie

7 days ago

I need ALL help I can get, my generation broke when update

Hello! I'm fighting for my life right know, I have never even tho I have played for years and currently on gen 6 had this issue. I’m living on the little hope I have left that someone can help me, bu...

Seasoned Traveler

7 days ago

Hi, I'm sorry to hear the many hours of playtime that risk being lost, but I'll try to give you some advise that may help you solve this.
First I recommend you take a copy of your Saves-folder, before making any changes. It is good to have the original files in case the issue solves itself during a later update.

I found these two guides in the Sims 4 Helpers Blog:

Guide to endless loading

Guide to loading error

They may be of help to you, keep us updated.
Good luck.