Re: Can't play game, only CAS
@tovamira04 To be sure, you remove your mods folder and that still gives you issues ?
Forum Discussion
10 Replies
Well, the Mods folder is still there but there are no files in it, it's empty. Yes I still have issues. I also tried making a new save file and this time I didn't even get into the world map, I let it load on the load screen after CAS for thirty minutes and nothing happened.
All of this started when I downloaded High School Years expansion, before that I had a bunch of mods and all and never had this problem.
- @tovamira04 Do you have any LastException files in your documents folder ?
Best is to delete the ones you have, then trigger the error and check if new ones are created.
If that is the case, please upload
Follow instructions here on how to upload: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#M181737 (under Additional info) - @tovamira04 Unfortunately, that link is private. Could you make it public ?
- @crinrict Sorry I didn't realize, it should be fixed now hopefully
- @tovamira04 Still says it's private ☹️
Try this link instead? https://1drv.ms/t/s!AuFt_7JnJ7tTcZpDdHzsq5mE3u0
@tovamira04 These are all mod related.
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- ConfigOverride, if you have your own configuration files.
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
- @crinrict it works now!! Thank you so so much for all the help!!!
- @tovamira04 Glad to hear
