@ArielEni Please run a search for EP15 , which is the folder for For Rent. Open a File Explorer window, click This PC in the left panel, and enter EP15 in the search field in the upper-right corner. Wait for the search to finish, then make sure the full file path is showing under each result. If it's not, expand the window sideways as necessary. Take a screenshot using Windows key-shift-S and attach it to a reply here.
I'm having this same issue, heres a screenshot of my file explorer
@sickandskint Your pack looks like it's installed correctly. So please clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Restart your computer, and repair the game: open the App game library, click Sims 4, and select Manage > Repair. Then test in-game again. And let me know how much, if any, of the content is working, for example if the items appear in CAS or Build/Buy but the world isn't accessible.
@heididog176 No, sorry, it's just the EA App not being able to handle the traffic, as usual. You can keep an eye on this thread for updates:
@sickandskint Please test in a new save with no mods.
@mockingnero I've merged your post with another thread about this issue. Please try the suggestion in post 8, and test in a new save with no mods or custom content present.
@sickandskint If you have content in your Mods folder, please test without. See also Broken/Updated Mods
@sickandskint That's awesome! Is the TOOL update okay? A new version came out earlier today.
ive removed all my mods (tool, bbb, ui, mccc) but its still the same problem! i can open everything exepct for the world tomarang. its just a white screen that i cant leave without returning to main menu!
Hi @bizzleellen Please test in a clean folder: Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop. Launch Sims 4 and reset your Options. Start a new save and see if that works.
@bizzleellen Please try a clean folder: Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop. Launch Sims 4 and reset your Options. Then test in a new save.
My game is doing the exact same thing with the white screen when trying to go to the world... Taking out mods now to try to figure out what's causing it.
@crazycasey42 Could you please test any venue change mod you have alone?
I removed my mods, repaired the game, restarted the app, and uninstalled and re-installed the games, but nothing worked. It looks like the pack's build/buy items are there but the ability to create and purchase a residential rental is not. Also, the new world does not appear; when I select it, I only see a blank white screen.
Hello, Did you figure it out? I just downloaded the new pack and I'm having issues with the white screen in the new world too.
i downloaded it but cannot access anything in it, gotta love ea for making unplayable games. why haven't they fixed this yet
Tool mod
Here is the for rent shot
It was the tool mod I thonk
Try to download a better exceptions mod by twisted mexi. It will identify which are broken and should be removed. It happened to me too, all white screen in Tomarang.
