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lexnastics's avatar
lexnastics
Rising Traveler
2 years ago

Sims 4 gallerys not downloading in build mode

Hi there, I haven't played the sims in a couple months now. I have updated all my mods and my game and went to download a house from the gallery however my game has now been frozen for an hour on the loading screen. Hoping to get this fixed fast, any ideas would be greatly appreciated

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  • crinrict's avatar
    crinrict
    Hero+
    2 years ago

    Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.

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