Traits Panel Not Appearing

@kaylaasmiles7 @leuerk Could both of you please do this "clean" user folder test?

1. Drag (not copy) your whole The Sims 4 folder from Document > Electronic Arts to your desktop, or rename it
2. Launch Sims 4. It will behave as if you've never played.
3. Start with New to test if your issue recurs in a new game.
   
   

If it does not behave as if you've never played -- if it shows that you've got saves, for example, please let us know.

That worked! The traits are showing. Why is it that this in particular fixed it?

@kaylaasmiles7 @leuerk Okay! So now we know you have one of three issues

- something in a save is broken

- something in your Maxis user-folder files had corrupted

- a previously undetected mod problem

Let's hope it's the 2nd one!

The next thing to do is to copy a save file back into the new Saves folder and test it. You can also copy back the file called UserSettings.ini (this is where your Rewards from last month's event are), and you can reset your Game Options.

Let me know if an old save now works!

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.329.1020
What expansions, game packs, and stuff packs do you have installed? Expansions: everything except Eco Lifestyle, Horse Ranch and Lovestruck Game: everything except My Wedding Stories and Journey to Batuu Stuff: everything except Luxury Party, Cool Kitchen, Spooky, Nifty Knitting, Paranormal, Home Chef Hustle and Crystal Creations Kits: only have Blooming Rooms and Desert Luxe
Steps: How can we find the bug ourselves? If I have any mods within subfolders in my Mods folder, the trait section in CAS disappears, even if mods are disabled within the game settings. It seems like mods that are just directly in Electronic Arts > Sims 4 > Mods are okay.
What happens when the bug occurs? If I have any mods within subfolders in my Mods folder, the trait section in CAS disappears, even if mods are disabled within the game settings. It seems like mods that are just directly in Electronic Arts > Sims 4 > Mods are okay.
What do you expect to see? The trait panel in CAS to be showing and allowing me to select traits.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The patch on 23.07.24 before Lovestruck. Not fixed by the 25.07.24 update either.

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https://drive.google.com/file/d/1VBWfm_1IwVAeaNMEsI2ShKqYz68WkuLC/view?usp=drivesdk

@springerfraniel  Have you edited (or downloaded an edited) Resource.cfg?  Do you have any files in ConfigOverride?  If the answer is yes to either, please remove the file(s).  The game will regenerate a default Resource file.

I tried this and it did not work for me I have still having the same issue.

Hello!! I’ve done this, I’ve almost removed my mods and repaired my game, i think this has something to do with the parenthood patch sadly as it was working perfectly fine before that

@lxucy_marie Please test in a new user folder and new save:

1. Drag your whole Sims 4 folder from Document > Electronic Arts to your desktop.
2. Launch Sims 4
3. Start with New to test if your issue recurs in a new game.
   
   

I have done this as well, I’ve updated all my mods and removed them and problem continued, I’ve contacted EA support now to see what the problem may be