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xMysticWolfyx's avatar
xMysticWolfyx
Newcomer
8 hours ago

Add ons

I play on PS5.

I stopped playing for awhile and recently got the ich to play. I downloaded the game but I'm missing all but one of my add ons.I've uninstalled ,Restored licenses ,Went to the ps store but it's telling me to buy the add ons again. I even tried to load a save but it just pops up that I'm missing packs.I even went through my past purchases on ps and it doesn't show that I bought them but I did.Does anyone have similar issues?How did you fix it?I know I had them because all of my saves says I'm missing something. I spent $100s on these am I gonna have to buy them again....

expansion packs

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hi xMysticWolfyx​ 

    If you're not seeing these packs under the transaction history for your account, then it sounds like you're currently logging into a different PSN account, or you were previously game-sharing. 

    I'd recommend getting in contact with PlayStation support directly so they can review your account and billing information and help locate your packs: 

    https://www.playstation.com/en-us/support/ 

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