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xelex0210's avatar
xelex0210
2 years ago
Solved

Already purchased packs

Hi, I used to play Sims on my now outdated mac, and since moved to ps5. Is there a way I can transfer the data over? I'm not too bothered about my game progress, I would however like to not have to re-buy all the packs I've already purchased.

Lexi

playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hey there @xelex0210 & @0351812 

    As Mac and console are separate platforms and use separate stores, any content purchased on one platform does not transfer over across another platform. Any DLC you've purchased through your PC would not transfer over to the PlayStation or Xbox store on your console, even if you're using the same EA account. 

4 Replies

  • 0351812's avatar
    0351812
    2 years ago

    Hi so i bought sims 4 packs on my Xbox but when i go to download them on the EA app it says i have to pay to get access to them? I have my xbox account linked to my EA account so I don't really know why its doing this. If anyone could help me i would be very grateful thanks 🙂

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey there @xelex0210 & @0351812 

    As Mac and console are separate platforms and use separate stores, any content purchased on one platform does not transfer over across another platform. Any DLC you've purchased through your PC would not transfer over to the PlayStation or Xbox store on your console, even if you're using the same EA account. 

  • Caerfinon's avatar
    Caerfinon
    Seasoned Ace
    2 years ago

    Unfortunately, 

    Add-on packages from one platform cannot be used on another platform. To have the same Xbox content on your PC you will need to purchase the packs again for the PC. 

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