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DOENUTT01's avatar
DOENUTT01
New Novice
1 month ago

And Nether one of them can see its a update out there to download.

I’m an Xbox player on the East Coast, and I still do not have access to the latest Sims 4 update that was announced and released over 24 hours ago.

Automatic updates are enabled. I’ve manually checked for updates multiple times through Manage game & add-ons, restarted the console several times, cleared the system cache by unplugging the Xbox, and confirmed I’m online and signed into Xbox Live.

I own the game on two different Xboxs, have no mods, no restrictions, and no account issues. There is currently no update available to download on either of my Xbox consoles.

Meanwhile, players online (especially on PC) are already discussing the patch, which makes it frustrating as a paying console customer to have no access and no communication about delays.

I’m not asking for special treatment — I just want access to the update that has been released.

Can someone please confirm whether there is an Xbox rollout delay or an issue that needs to be fixed?

downloads
updates
xbox

7 Replies

  • Bluerayvn's avatar
    Bluerayvn
    Seasoned Newcomer
    1 month ago

    Version 2.28.3.2300 is showing up on Xbox with no update available 

  • DOENUTT01's avatar
    DOENUTT01
    New Novice
    1 month ago

    I received the update on the series s, but on the one, I am still using Version 2.28.3.2300

  • Elektraviolet's avatar
    Elektraviolet
    New Rookie
    1 month ago

    I'm sorry I'm new to this but my game on Xbox One is a mess. usually I get a rundown of the updates on my Sims 4 homescreen and didn't. my sim isn't responding to commands,screen gets black which is new,she does repetitive actions like the computer and drinking at the bar. she freezes. this is crazy. are they gonna fix this? I've already cleared cache and everything. 

  • DOENUTT01's avatar
    DOENUTT01
    New Novice
    1 month ago

    I understand that version 2.28.3.2300 is currently the latest version available to my Xbox One.

    However, another Xbox console in my household has already received a newer Sims 4 update, which confirms that a newer build exists.

    This appears to be an Xbox One–specific rollout or certification delay, not a settings or account issue.

    Can you please confirm whether the Xbox One version of the update has been delayed or not fully released yet?

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 month ago

    DOENUTT01​ 

    Version 2.28 is the newest update for all platforms- PC, Mac, PlayStation and Xbox. If you're seeing 2.28, that means both your Xbox consoles are up to date with the latest game version. 

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